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Empowering Your Business with Seamless Salesforce Support

At ALANS, we specialize in providing comprehensive Salesforce support services tailored to your business needs. Our expert team, comprising IT Solution Managers and Business Stakeholders, ensures the seamless design, development, and deployment of your Salesforce modules. We focus on ongoing maintenance, enhancements, and development to help you maximize your Salesforce investment.

Our Project Scope and
Deliverables

Salesforce Territory
Definition

Define and manage sales territories for improved efficiency

Appointment Scheduling & Route Optimization

Streamline scheduling and optimize travel routes for sales representatives.

Check‐In/Check‐Out & Metrics

Track field visits and capture critical performance data.

Calendar Integration

Sync Salesforce with your existing calendar for seamless scheduling.

Leadership Dashboard

 Gain a bird’s-eye view of sales performance

Account Executive Dashboards

Track individual and team sales activities.

Sales Ops Dashboards

Monitor operational efficiency and key sales metrics.

Sales Team Gamification

Enhance team engagement through performance tracking and incentives.

Leverage Salesforce Maps to improve field visit documentation and efficiency.

Enhanced Field Visit Tracking

Improve visibility and efficiency of sales visits

Automated Reporting

Capture and analyze visit data in real-time.

What’s Out of Scope?

At ALANS, we specialize in providing comprehensive Salesforce support services tailored to your business needs. Our expert team, comprising IT Solution Managers and Business Stakeholders, ensures the seamless design, development, and deployment of your Salesforce modules. We focus on ongoing maintenance, enhancements, and development to help you maximize your Salesforce investment.

Any service not explicitly mentioned in the scope above.

Additional feature requests outside the initial agreement

Technology Needs & Revision Control

ALANS delivers high-quality Salesforce support services tailored to client needs. AMC is responsible for supplying all third-party software, enterprise platforms, infrastructure, hardware, and hosting solutions. This clear division of responsibilities ensures seamless collaboration and project execution. Any requested changes to the Statement of Work (SOW) will trigger a reassessment of scope, timeline, and associated costs. All proposed modifications are evaluated carefully to maintain project alignment and efficiency. We prioritize transparency and client communication throughout the change management process. Our team ensures that each adjustment is feasible and aligns with overall project goals. Implementation of changes will only proceed after mutual agreement on revised terms. This structured approach helps mitigate risks and manage expectations effectively. ALANS remains committed to delivering flexible, reliable, and scalable Salesforce solutions.

Hardware & Software Requirements

While ALANS provides top-tier Salesforce support services, it is the responsibility of AMC to supply all third-party software, enterprise platforms, infrastructure, hardware, and hosting solutions.

Scope Modifications & Change Management

Any modifications to the Statement of Work (SOW) require re-evaluation of the schedule, time, and cost. Our flexible approach ensures that changes are carefully analyzed and implemented efficiently.